> ## Documentation Index
> Fetch the complete documentation index at: https://docs.datanumia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage

## Overview

The Usage Dashboard is designed for administrators using Recometrics. Its purpose is to provide a clear, real-time and historical view of:

* The performance of call-center advisors (teleagents) using Recometrics Desk
* The volume and origin of simulations produced
* The distribution of recommendations generated
* Client creation/deletion activity
* How the company uses its credit pack

The page is available only to users with the Admin role.
Teleagents do not have access to this dashboard.

## Structure

The Usage Dashboard is organized into distinct sections:

1. Credits Overview
2. Filters Bar (User / Period / Date)
3. Simulations Over Time Graph
4. KPIs Zone
5. Simulations per Teleagent (table view)

Every section except Credits is dynamically impacted by the filters.

## Credits Section

This block shows the company’s consumption of credits used to perform simulations inside Recometrics.

Displayed Information :

* Credits Used / Credits Purchased

Clicking “Add Credits” automatically opens the user’s default email client with a new message addressed to the Datanulia commercial support mailbox

## Filter Bar

The filters allow users to refine the dataset displayed across all analytical components.

| Filter | Description | Behavior |
| - | - | - |
| Users | Select one or multiple teleagentsB1 | Multi-selection dropdown |
| Period | Day, Week, Month, Year | Controls the granularity of the date picker |
| Date | Date range depending on selected period | Dynamic range interface |

Filters do not refresh automatically.
The user must click Apply to update all dashboard sections.
Filters impact all blocks except Credits.

## Simulations Over Time Graph

* Line chart
* Granularity adapts to the Period filter (Day / Week / Month / Year)
* Total number of simulations, filtered by:
  * Selected agents
  * Selected date range
  * Selected period

## KPI

| KPI | Description |
| - | - |
| Total Simulations | Total number of simulations over selected filters |
| Simulation Origin | Counts grouped by origin (Desk or API) |
| Created Clients | Number of final customers added |
| Deleted Clients | Number of final customers deleted |
| Recommendation Types Appearing | For all simulations in scope, the number of occurrences for each recommendation type |

## Teleagent table

To identify how many simulations each teleagent performed within the selected filters.
Users can sort:

* By Email (ascending / descending)
* By Number of Simulations (ascending / descending)