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Overview

The Usage Dashboard is designed for administrators using Recometrics. Its purpose is to provide a clear, real-time and historical view of:
  • The performance of call-center advisors (teleagents) using Recometrics Desk
  • The volume and origin of simulations produced
  • The distribution of recommendations generated
  • Client creation/deletion activity
  • How the company uses its credit pack
The page is available only to users with the Admin role. Teleagents do not have access to this dashboard.

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Structure

The Usage Dashboard is organized into distinct sections:
  1. Credits Overview
  2. Filters Bar (User / Period / Date)
  3. Simulations Over Time Graph
  4. KPIs Zone
  5. Simulations per Teleagent (table view)
Every section except Credits is dynamically impacted by the filters.

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Credits Section

This block shows the company’s consumption of credits used to perform simulations inside Recometrics. Displayed Information :
  • Credits Used / Credits Purchased
Clicking “Add Credits” automatically opens the user’s default email client with a new message addressed to the Datanulia commercial support mailbox

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Filter Bar

The filters allow users to refine the dataset displayed across all analytical components. Filters do not refresh automatically. The user must click Apply to update all dashboard sections. Filters impact all blocks except Credits.

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Simulations Over Time Graph

  • Line chart
  • Granularity adapts to the Period filter (Day / Week / Month / Year)
  • Total number of simulations, filtered by:
    • Selected agents
    • Selected date range
    • Selected period

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KPI

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Teleagent table

To identify how many simulations each teleagent performed within the selected filters. Users can sort:
  • By Email (ascending / descending)
  • By Number of Simulations (ascending / descending)
Last modified on October 13, 2026